Customark provides a comprehensive and fully integrated technical support back-up, including full field support. In addition, a qualified and experienced telephone 'help-desk' team is on-hand to ensure peace of mind for all customers.

Support might include software integration, on and off-site training, hardware servicing or consumables advice. Many of our ‘blue-chip’ customers rely on us to ensure that production lines will not be interrupted by a shortage of labels, or a failure of hard or software.

Continuous operation within any manufacturing or distribution business is guaranteed by loan machines/loan operators or even rapid turn-around off-site label production, should an urgent need arise.

One of the key areas covered by our technical service department is that covering back-up for thermal printers. Every Zebra label printing system supplied by Customark is supported by our comprehensive technical service organisation.

This enables us to offer a flexible, tailored approach to meet individual customer requirements, whether for occasional batch label producers or the critical just-in-time demand of busy multi-printer units.