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Customark provides a comprehensive
and fully integrated technical support back-up, including
full field support. In addition, a qualified and experienced telephone
'help-desk' team is on-hand
to ensure peace of mind for all customers.
Support might include software integration, on and off-site training,
hardware servicing or consumables advice. Many of our ‘blue-chip’ customers
rely on us to ensure that production lines will not be interrupted
by a shortage of labels, or a failure of hard or software.
Continuous operation within any manufacturing or distribution business
is guaranteed by loan machines/loan operators or even rapid turn-around
off-site label production, should an urgent
need arise.
One of the key areas covered by our technical service department
is that covering back-up for thermal printers. Every Zebra label
printing system supplied by Customark is supported by our comprehensive
technical service organisation.
This enables us to offer a flexible, tailored approach to meet individual
customer requirements, whether for occasional batch label producers
or the critical just-in-time demand of busy
multi-printer units.
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